Article 1 (Purpose)

These Terms and Conditions are intended to prescribe the rights and obligations, responsibilities, and other necessary matters between RHAON Entertainment Co., Ltd. (hereinafter referred to as the “Company”) and Members regarding the use of all game services provided by the Company through mobile devices and any networks, websites, and other services incidental thereto (hereinafter referred to as the “Services”).

Article 2 (Definitions)

① The definitions of terms used in these Terms shall be as follows.

  1. The term “Member” means a person who has entered into a service use agreement in accordance with these Terms and uses the Services provided by the Company (including General Members and Temporary Members), and shall be classified as follows.

  1. The term “General Member” means a Member who has linked “Account Information” with an external account and has been authenticated.

  2. The term “Temporary Member” means a Member who uses the Services provided by the Company without linking “Account Information” with an external account, without authentication, or through a guest login mode.

  1. The term “Mobile Device” means a device capable of downloading or installing content via a network, including mobile phones, smartphones, personal digital assistants (PDAs), tablets, etc.

  2. The term “Account Information” means collectively all information provided by the Member to the Company, including membership number, external account information, device information, nickname, profile image, friend list, as well as game usage information (character information, items, levels, etc.) and payment information.

  3. The term “Content” means all paid or free digital materials produced by the Company in connection with the provision of the Services for use on mobile devices (including games, network services, applications, game money, and game items).

  4. The term “Paid Transaction” means the act of making payment through a payment provider recognized by the Company in order to purchase or use content within the Services.

  5. The term “Open Market” means an electronic commerce environment established to enable installation of applications and paid transactions on mobile devices (e.g., Google Play Store, Apple App Store, One Store, etc.).

  6. The term “Affiliate Service” means services provided through partnerships with third-party platform service providers such as Facebook, enabling the use of the Services on mobile devices using account information, profile images, etc. of such platforms.

  7. The term “Application” means all programs downloaded or installed on a mobile device in order to use the Services provided by the Company.

  8. The term “Game Service” means one of the Services provided by the Company, including games executed on mobile devices and services incidental thereto.

② Except as otherwise defined in Paragraph 1 of this Article, terms used in these Terms shall be defined in accordance with relevant laws and service-specific policies, and where not defined therein, shall follow general commercial practices.

Article 3 (Provision of Company Information, etc.)

The Company shall display the following matters within the Game Service, on the website providing the Game Service, or in these Terms and Conditions in a manner that is easily recognizable to Members.

However, the Privacy Policy and these Terms may be made available through a linked page.

  1. Trade name and name of the representative

  2. Address of the place of business (including the address where Members’ complaints can be handled)

  3. Email address

  4. Business registration number

  5. Mail-order business registration number

  6. Privacy Policy

  7. Terms of Service

Article 4 (Effect and Amendment of Terms)

① The Company shall post the contents of these Terms within the Game Service or on a linked screen so that Members may be informed thereof.

② When the Company amends these Terms, it shall specify the effective date, details of amendment, and reasons for amendment, and notify Members by posting such information within the Game Service or on a linked screen at least 7 days prior to the effective date.

However, if the amendment is disadvantageous to Members or constitutes a material change, it shall be announced at least 30 days prior to the effective date in the same manner and notified to Members in accordance with Article 29(1).

In such case, the Company shall clearly compare the contents before and after the amendment so that Members may easily understand.

③ When the Company amends these Terms, it shall confirm whether Members agree to the application of the amended Terms.

If a Member does not express intent to agree or refuse, such Member shall be deemed to have agreed.

If a Member does not express refusal by the effective date, such Member shall be deemed to have agreed to the amended Terms.

If a Member does not agree, the Company or the Member may terminate the service agreement.

④ The Company shall take measures so that Members may make inquiries and receive responses regarding these Terms.

⑤ The Company may amend these Terms within the scope not violating relevant laws.

Article 5 (Formation and Application of Service Agreement)

① The service agreement shall be formed when a person who intends to become a Member (hereinafter referred to as the “Applicant”) agrees to these Terms, applies for use of the Service, and the Company approves such application.

② The Company shall, in principle, approve the application of the Applicant.

However, the Company may refuse approval or cancel approval after approval in any of the following cases.

  1. Where false information is stated in the application or requirements for application are not satisfied

  2. Where the application is made through abnormal or circumventing methods in a country where the Company does not provide or has not determined to provide the Service

  3. Where the application is made for the purpose of engaging in acts prohibited under applicable laws such as the Game Industry Promotion Act

  4. Where the application is made for the purpose of harming public order and morals or undermining the interests of the Company

  5. Where the Service is intended to be used for improper purposes

  6. Where the Service is intended to be used for profit-making purposes

  7. Where the application is made through mobile devices or programs restricted by the Company

  8. Where approval is impossible due to reasons attributable to the Applicant or where the application violates other prescribed matters

  9. Where a minor (under the age of 19) has not obtained consent from a legal guardian or such consent cannot be verified

  10. Where an Applicant with a history of service restrictions applies again

  11. Where approval is deemed inappropriate for reasons similar to the foregoing

③ The Company may reserve approval until the cause is resolved in any of the following cases.

  1. Where there is no capacity in the Company’s facilities, support for certain mobile devices is difficult, or there is a technical failure

  2. Where there is a technical issue such as a failure of the Service or payment method

  3. Where approval is deemed difficult for reasons similar to the foregoing

④ The Company may provide a temporary membership function for the convenience of users with respect to the Game Service.

In the course of using such temporary membership function, if any of the following occurs, account information may be deleted or records may not be recoverable.

Furthermore, account information used through a temporary membership function without conversion to a general membership may not be linked or transferred upon later conversion.

  1. Where the mobile device is changed

  2. Where the mobile device is modified or reset

  3. Where all or part of the application or content is deleted from the mobile device

Article 6 (Supplementary Rules)

Matters not stipulated in these Terms shall be governed by individual service terms and operational policies established by the Company, as well as relevant laws including the Act on Consumer Protection in Electronic Commerce, the Regulation of Standardized Contracts Act, the Game Industry Promotion Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Content Industry Promotion Act.

Matters not provided therein shall follow general commercial practices.

Article 7 (Operational Policies)

① The Company may establish operational policies (hereinafter referred to as “Operational Policies”) to define matters necessary for the application of these Terms and matters delegated with specific scope herein.

② The Company shall post the contents of the Operational Policies within the Game Service or on a linked screen so that Members may be informed thereof.

③ When the Company amends the Operational Policies, it shall follow the procedures set forth in Article 4(2).

However, if the amendment falls under any of the following, it shall be notified in advance.

  1. Where matters delegated with specific scope in the Terms are amended

  2. Where matters not related to Members’ rights or obligations are amended

  3. Where the amendment does not fundamentally differ from the Terms and is within a predictable range

Article 8 (Protection and Use of Personal Information)

① The Company shall endeavor to protect Members’ personal information in accordance with applicable laws.

Matters concerning the protection and use of personal information shall be governed by applicable laws and the Company’s Privacy Policy.

However, the Company’s Privacy Policy shall not apply to services linked outside of the Services provided by the Company.

② Depending on the nature of the Service, information that does not constitute personal information, such as nicknames, character images, and status information used to introduce oneself, may be disclosed.

③ Except where required by applicable laws or upon request from competent authorities, the Company shall not provide Members’ personal information to third parties without the Member’s consent.

④ The Company shall not be liable for damages caused by the leakage of personal information due to the intentional act or gross negligence of a Member.

However, where such damage is caused by the Company’s intentional act or gross negligence, the Company shall bear responsibility in accordance with applicable laws.

Article 9 (Obligations of the Company)

① The Company shall faithfully comply with the exercise of rights and performance of obligations prescribed by applicable laws and these Terms.

② The Company shall establish a security system to protect personal information (including credit information) so that Members can safely use the Services, and shall disclose and comply with its Privacy Policy.

Except as otherwise provided in these Terms and the Privacy Policy, the Company shall not disclose or provide Members’ personal information to third parties.

③ In the event that facilities fail or data is lost or damaged during service improvement for continuous and stable provision of the Service, the Company shall make its best efforts to repair or restore such issues without delay unless there are unavoidable reasons such as force majeure, emergencies, or defects that cannot be resolved with current technology.

Article 10 (Obligations of Members)

① Members shall not engage in any of the following acts.

  1. Providing false information or using another person’s information when applying for use, modifying account information, making inquiries, requesting refunds, or participating in events

  2. Acquiring, using, or disposing of game data (ID, character, items, game currency, etc.) through abnormal methods not provided by the Company

  3. Impersonating employees or operators of the Company or falsely stating relationships

  4. Using another person’s payment information without authorization

  5. Collecting or distributing another person’s personal information without consent

  6. Engaging in gambling or obscene acts, or distributing harmful content

  7. Using the Service for commercial, promotional, advertising, or political purposes without prior approval

  8. Copying, distributing, or commercially using information obtained through the Service without authorization

  9. Deceiving others to obtain benefits or causing damage to others

  10. Infringing intellectual property rights or damaging the reputation of others

  11. Uploading or distributing malicious programs such as viruses

  12. Reverse engineering, decompiling, hacking, or modifying the Service

  13. Using unauthorized programs or promoting such use

  14. Allowing another person to use one’s account or engaging in proxy play

  15. Trading or transferring game items or accounts through abnormal methods

  16. Gaining unfair profit by exploiting bugs or system errors

  17. Spreading false information or interfering with the operation of the Service

  18. Interfering with other Members’ normal use (e.g., harassment, spam)

  19. Abusing payment or refund systems

  20. Engaging in acts that violate applicable laws or social norms

② Members shall be responsible for managing their accounts and devices, and the Company shall not be liable for damages caused by the Member’s negligence.

③ Members shall manage payment methods and security settings, and the Company shall not be responsible for damages caused by negligence.

④ Members shall comply with notices and operational policies provided by the Company.

Article 11 (Provision of Services)

① The Company shall allow Members to use the Service immediately upon the formation of the service agreement, unless otherwise specified.

② The Company may provide additional services in connection with the main Service.

③ The Company may classify Members and differentiate service usage conditions.

④ The Company does not guarantee that the Service will be free of errors or suitable for a specific purpose.

Article 12 (Use of Services)

① The Service shall be provided during the hours determined by the Company, and such hours shall be notified within the application or through announcements.

② The Company may suspend the Service in any of the following cases.

  1. Maintenance, inspection, or replacement of equipment

  2. Network instability or excessive usage

  3. Force majeure events such as natural disasters

③ The Service is provided via applications or networks, and may be free or paid.

④ Paid content requires payment, and additional telecommunications charges may apply.

⑤ Service use may be affected by device or carrier changes.

⑥ Background execution of the Service may incur additional charges.

⑦ The Company may update the application or install necessary programs.

⑧ The Company may change game balance, items, or content.

If paid content becomes unusable due to such changes, the Company shall provide appropriate compensation.

Article 13 (Community Services)

① Community Services refer to boards or features that enable interaction among Members.

② Members may use Community Services through linked accounts.

③ Certain Member information may be disclosed to community operators.

④ Loss of an affiliated account may affect the use of Community Services.

⑤ The Company may establish separate operational policies for Community Services.

Article 14 (Changes and Termination of Services)

① The Company may change the Service with prior notice.

However, in unavoidable cases, changes may be made without prior notice.

② The Company may terminate the Service for business or operational reasons, with at least 30 days’ prior notice.

③ In the event of termination of paid services, refunds shall be calculated as follows.

Refund Amount = Amount Paid – (Used Period × Daily Usage Fee)

④ The Company shall provide a customer support channel for at least 30 days after termination.

⑤ In the event of service interruption, compensation shall be provided as follows.

  1. If interruption exceeds 4 hours without prior notice: 3 times the interruption period

  2. If interruption exceeds 10 hours with prior notice: compensation for excess time

  3. Other cases: equivalent compensation

Article 15 (Provision of Information)

The Company shall display information related to items that include probability-based elements within the Service in accordance with applicable laws.

Article 16 (Collection of Information)

① The Company may store and retain chat contents between Members within the Service.

② Such information shall be retained only for the purpose of resolving disputes between Members, handling complaints, or maintaining service order, and shall not be used for any other purpose.

Article 17 (Advertisements)

① The Company may display advertisements within the Service.

② The Company may send advertising information to Members through electronic means such as text messages or push notifications only with prior consent from the Member.

③ Members may refuse to receive advertising information at any time.

Article 18 (Intellectual Property Rights)

① Intellectual property rights to all content provided by the Company shall belong to the Company.

② Members shall not reproduce, distribute, modify, or commercially exploit any content without prior approval from the Company.

Article 19 (Paid Content)

① Paid content purchased by a Member shall be usable only within the account of the Member.

② Paid content may be subject to usage period or conditions.

③ The Company shall not be liable for loss of paid content due to reasons attributable to the Member.

Article 20 (Restriction of Service Use)

① The Company may restrict a Member’s use of the Service if the Member violates these Terms or operational policies.

② Restrictions may include warning, temporary suspension, permanent suspension, or termination of the service agreement.

Article 21 (Procedures for Restriction of Use)

① The Company shall notify the Member of the reason, period, and details of the restriction.

② The Member may raise an objection in accordance with the procedures set by the Company.

Article 22 (Objection Procedure)

① If a Member has an objection to the restriction of use, the Member may file an objection within 14 days from the date of notification.

② The Company shall review the objection and notify the result.

Article 23 (Payment)

① Payment for paid content shall be made through payment methods provided by the Open Market or payment providers.

② Payment shall be subject to the policies of the payment provider.

Article 24 (Withdrawal of Subscription)

① Members who have purchased paid content may withdraw from the purchase within 7 days from the date of purchase or availability.

② However, withdrawal may be restricted in cases where content has been used or where applicable laws or policies apply.

Article 25 (Refunds)

① If overpayment occurs, the Company shall refund the excess amount.

② Refunds shall be processed in accordance with applicable laws and policies.

Article 26 (Termination of Contract)

① Members may terminate the service agreement at any time.

② Upon termination, all data related to the Member may be deleted.

Article 27 (Compensation for Damages)

① If either party causes damage to the other party in violation of these Terms, the party at fault shall compensate for such damages.

Article 28 (Disclaimer)

① The Company shall not be liable for damages caused by events beyond its control, including force majeure.

② The Company shall not be liable for damages caused by the Member’s fault.

③ The Company shall not be liable for disputes between Members.

Article 29 (Notice to Members)

① The Company may provide notice to Members through electronic means such as email, messages, or in-service notifications.

② If notice is provided to all Members, it may be substituted by posting within the Service for a certain period.

Article 30 (Governing Law and Jurisdiction)

① These Terms shall be governed by the laws of the Republic of Korea.

② Any disputes arising between the Company and Members shall be subject to the jurisdiction of the Seoul Central District Court.

Article 31 (Dispute Resolution)

① The Company shall establish procedures for handling complaints and resolving disputes.

② The Company shall handle complaints promptly and in good faith.

Supplementary Provision

These Terms shall take effect as of April 15, 2026.